eLabSuppply™ usually ships your order within 24 hours of ordering. All orders received by 12:00 p.m. PST are usually shipped
the same day Monday through Friday. Our shipping department is closed over the weekend.
Next Business Day, Second Business Day or Third Business Day shipping orders will incur additional freight charges. If an order
is shipped on Friday as an "Air" package, that Saturday and Sunday are not considered as "Business" days by UPS. So, a Next
Business Day Air order that ships on Friday will be delivered on the following Monday.
eLabSupply does offer Priority Mail, Next Day Air, Second Day Air and Third Day Air shipping options within the continental United
States, Alaska, Hawaii, Puerto Rico or any U.S. Military base. You may choose your shipping option upon ordering.
All shipping costs are F.O.B. California United States of America and vary according to weight and destination location.
International Orders
eLabSupply does ship overseas. Contract agreements may prohibit shipping some supplies outside and within the U.S.A.
Please contact customer service for details.
When you place an international order, we will email or fax you a quote with the total costs including insurance and shipping
charges for your approval.
We will not ship anything to you or charge your account until we have your approval via email or FAX.
Payment Terms
- All orders are payable in U.S. Dollars only.
- Domestic orders in the U.S.A. are net 30 days upon approved credit.
- 1% discount applies to orders paid with credit card.
- International orders are payable with credit card or wire transfer.
Privacy Policy
We respect your privacy. Certain information is collected by the web server when you visit our site. For example where you came
from and what pages you looked at while you were here. Most web servers collect this information and store it in logs. This
information does not identify you personally.
We will not collect personal information about you without your knowledge. Your personal information will never be sold, traded,
or given to anyone except as needed to process your order or as required by law. We will collect, for example, your name,
address, phone number, email address when you create an account (optional) or when you enter it in the distributor request
form. We will use this information to send your order confirmation by email, phone you if there is a question about your order, and
provide the shipping company with your name and street address for delivery of your order.
Terms of Use
General: This "terms of use" policy is an agreement between users of this web site and eLabSupply, a division of TEAMedical.
Acceptance: By using the elabsupply.com web site you signify your acceptance of the terms and policies included within this
document. If you do not agree to and accept the terms and policies explained on this page you should exit the web site.
Property: Manufacturers names and their products names are trademarks of the respective companies. All other content is the
property of eLabSupply and is protected by U.S. Copyright law.
Liability: eLabSupply shall not be held liable for any damage to any user arising out of the use of this website. As a user of this
site, you assume all responsibility for any losses arising out of the use of this website.
Disclaimer: Although every effort is made to provide accurate and useful information we do not guarantee that all site content is
free of errors. Information on this site is provided as is. As to the contents of this website, eLabSupply makes no representation
or warranty of any kind, express or implied, including the implied warranty of merchantability, fitness for a particular purpose, title,
or non-infringement.
Frequently Asked Questions (FAQ's)
Q: What are your shipping charges?
A: Shipping charges are F.O.B. Riverside warehouse and vary based on weight and destination location.
Q: Do you ship outside the United States?
A: Yes, certain restrictions may apply, please contact customer service for details.
Q: What currencies do you support?
A: All orders are transacted in U.S. Dollars.
Q: Do you sell or use mailing lists?
A: No. We do not buy, sell, trade or use mailing lists in any way. Your email address is used to process your order and provide
customer service, period.
Below is information on the following topics:
- Shipping Information
- International Orders
- Payment Terms
- Return Policy
- Privacy Policy
- Terms of Use
- Frequently Asked Questions